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DBMT SurveyManager™
is a critical Knowledge Management and Workflow tool for
Marketers
to efficiently develop customer questions and surveys, ensuring
that data collection standards are enforced, approved questions
are reused, and new surveys go through proper channels before
they are published. DBMT SurveyManager™ pays for itself
by:
Automating workflow
of survey creation
Ensuring
consistency
of question and answer sets across channels and
across brands over time
Requiring questions
and surveys go through proper channels
before
they can be published
Ensuring customer data is optimized
for Analytics
Advanced
security and user privilege management allows multiple
stakeholders and their agencies to work within the same brand
while preserving vendor exclusivity.
DBMT SurveyManager™
provides the following:
Question / Answer Library,
a knowledgebase incorporating a company’s
existing questionnaires and customer queries across all
channels.
Collaborative Questionnaire Creation
tool that meets the needs of diverse
marketing teams and leverages a company’s existing
knowledgebase.
Workflow Functionality
to ensure a structured and accelerated process for
bringing a survey from design to production, including
attainment of all
organizational and legal approvals.
Enterprise Scalability
that allows the tool to be applied to one marketing
team or the entire marketing organization.
Advanced
organizing tools enable easy survey project management,
monitoring, and tracking.
The Home page is divided into three sections:
Action Items, items that the user needs to
act on now
Under Development, items the user is
working on
Pending, tracking where items are in
the workflow process
In essence, DBMT SurveyManager™
is the first and only product designed to help Marketers
optimize customer data collection across brands and across
channels.
DBMT SurveyManager™
consists of 5 modules:
System Administration Module
Survey Authoring / Construction Module
Question Authoring Module
Question Classes and Attribute Maintenance Module
Approval Workflow and Tracking
DBMT SurveyManager™ lowers costs
associated with data collection, including survey development
and data hygiene, and increases the analytic value of customer
profiles, which improves analytic insights across the
company and gives marketers more accurate actionable information.
Also, DBMT SurveyManager™ is a critical
solution for efficiently developing questions and surveys,
ensuring that data collection standards are enforced, that
approved questions are reused across the enterprise, and that
new surveys go through proper channels before they are
published.
Call 212 717-6000 x202 for pricing and additional information. |